HEAD, CORPORATE/COMMERCIAL BANKING

LOCATION:                       Lagos

Responsibilities

• Provide effective leadership and strategic focus in the execution of the department’s functions and activities to enable it meet its set targets.
• Initiate and coordinate the development of the department’s strategies and marketing plans.
• Identify new business opportunities, and prepare and implement plans for growing client base.
• Direct and supervise the activities of Team Leads to ensure optimal achievement of set targets and department’s profitability.
• Increase the Bank’s share of wallet by deepening the level of customer relationship management across the department.
• Grow risk assets.
• Provide strong people management and client relationship management leadership.
• Ensure adequate provision of needed resources (relevant documentation, Business relationships etc.) for the department.
• Provide accurate and appropriate information to Bank’s Senior Management.
• Identify training needs and recruitment gaps within the department and ensure such needs are adequately met.
• Develop and maintain good relationship with key Head Office Units to ensure smooth customer service delivery.
• Develop team leads and team members to work cross-functionally to exploit synergies within various SBUs to the Bank’s competitive advantage.
• Manage the culture of the team members to ensure success of the Bank’s change initiatives.

• Strategic Management skills
• Strong Leadership & People Management
• Excellent communication and Relationship Management and Networking skills
• Marketing & Business Development
• Excellent business writing and presentation skills.
• Demonstrated track record in Operations & Control, Payment & Settlement, Accounts & Clearing, Transaction Processing, Customer Account Management, Corporate Lending, and Corporate Finance.
• Enthusiastic, passionate with a commitment to delivering exceptional standards of customer service always.
• Proactive decision-maker
• Analytic skills/Problem Solving.
• Ability to interpret macroeconomic trends and implication for the private sector and direction of business opportunities.
• Adept at identifying business requirements and developing practical solutions towards the attainment of goals and objectives.
• Knowledge of the competitive environment in the Banking industry and recommending to management business trends required to position the Bank for success.

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• Minimum of ten years’ relevant experience such as in corporate banking or fifteen years banking experience with at least 6 years in a supervisory role.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• A good understanding of Risk, Credit policies and procedures.
• Hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, commercial and product development functions of a commercial bank at managerial level.
• Good understanding of economic trends and implications on the banking/finance sector.
• Experience in the Public Sector will be an added advantage

• Number of strategy initiatives successfully implemented.
• Customer acquisition rate
• Budget Variance
• Customer satisfaction index
• Customer retention index
• Compliance to policies and procedures