Summary
This job role is pivotal in providing comprehensive administrative and technical support to the MD/CEO. The ideal candidate will ensure seamless operations, facilitate communication, and contribute to strategic decision-making within the company.
Required Skills and Competencies
- Proven experience as a technical assistant or in a similar administrative role, with a background in technical support being highly desirable.
- Proficiency in technical skills, including knowledge in IT systems, software and troubleshooting techniques.
- Exceptional organizational and time-management skills, with the ability to multitask and prioritize tasks effectively.
- Strong communication skills, both written and verbal, with the ability to interact effectively with diverse teams and stakeholders.
| REPORTS TO: MD/CEO | |
| SUBJECT | DESCRIPTION |
| Purpose/Job Dimension
|
· The job role is pivotal in providing comprehensive administrative and technical support to the MD/CEO. The ideal candidate will ensure seamless operations, facilitate communication, and contribute to strategic decision-making within the company. |
| Key Roles and
Responsibilities
|
· Complete a broad variety of administrative tasks for the CEO including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence, arranging complex and detailed travel plans, itineraries, and agendas; compiling documents for travel-related meetings etc.
· Coordinate and organize internal and external communications, emails, and other correspondences. · Prepare reports, presentations, and documentation for executive meetings and presentations. · Handle sensitive information with the highest degree of confidentiality and discretion. · Provide technical support to the technical team and executives, including troubleshooting software, hardware, and other IT-related issues. · Assist in the implementation and maintenance of technical systems and software applications. · Serve as a liaison between technical staff and other departments to ensure seamless communication and cooperation. · Support project management activities by maintaining project documentation, tracking deadlines and facilitating team collaboration. · Contribute to the organization and coordination of technical projects, ensuring deadlines and milestones are met efficiently. · Organize and manage electronic files, documents, and databases to ensure accessibility and accuracy. · Maintain an inventory of technical equipment and resources, ensuring proper functionality and availability. · Assist in the preparation and coordination of technical meetings, including agenda creation, material distribution, and post-meeting follow-ups. |
| Required Skills and Competencies | · Proven experience as a technical assistant or in a similar administrative role, with a background in technical support being highly desirable.
· Proficiency in technical skills, including knowledge in IT systems, software and troubleshooting techniques. · Exceptional organizational and time-management skills, with the ability to multitask and prioritize tasks effectively. · Strong communication skills, both written and verbal, with the ability to interact effectively with diverse teams and stakeholders. · High level of confidentiality and discretion when dealing with sensitive information. · Good written and verbal communication. · Ability to exercise diplomacy, discretion, and maintain confidentiality. · Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment. · Forward looking thinker, who actively seeks opportunities and proposes solutions. |
| Experience and Qualifications | · A first Degree from a reputable higher institution. A postgraduate qualification or relevant professional certification would be an added advantage.
· A minimum 3 years of experience in a similar role. · Experience supporting C-Level Executives, preferably in a bank or financial service industry. |
| Key Performance Indicators | · Speed of response to emails
· Number of grammatical or style errors in email correspondence and draft documents · Timeliness of delivery of meeting agenda to stakeholders · Efficiency of document filling · Efficiency of the CEO in meeting his targets |
TO APPLY, PLEASE FILL THIS FORM: 🔗 https://tinyurl.com/Tech-ass-CEO
